THE FIRST IMPRESSION MANAGER

 

The First Impression Company provides training for staff members responsible for creating the

impression your company makes on visitors – in particular, receptionists or hosts greeting the

company’s guests.

 

'We focus on clarifying the implications of the first impression – what happens during those first seven

seconds and how it affects the visitor’s perception of the company, the meeting itself, and the values

projected. We discuss in depth the business skills required in the future – skills that are founded on

a strong and solid relationship with those we meet, and we explore what can be done technically and

at the level of detail to make a good impression on a guest. The goal of the training is for you to take

ownership of the first impression you give and to consistently – not randomly – make a difference

when important business transactions are at stake.

 

The First Impression Company in addition provides staffing and recruitment services. All candidates

are fully trained, their expertise is assured, and they are included in our continuing education network.

 

 

LOOK & FEEL

 

A brand is so much more than the logo and the marketing. Your company’s sales presentation doesn’t

begin in the conference room. It begins when you open the door to let your visitors into the office. The

first impression is highly impacted by the visual experience.

 

Is your brand manifested in the reception area? Are you clearly demonstrating how you want to be

perceived, or is there a discrepancy?

 

We question conventions and traditions when we develop customer specific solutions, and then we

help create working environments that reinforce the meeting and brand experience. In collaboration

with leading architects, interior designers, and design companies, we deliver everything from the

overall concept right down to the small but vital details.

 

 

COFFEE AND OTHER ELEMENTS OF A MEETING

 

Coffee and other elements of a meeting are part and parcel of our concept. Proper coffee service

is a marketing activity that builds brand and has a direct impact on the experience of the client.

 

A great deal goes into the perfect cup of coffee. Our method is based on more than 20 years of

experience providing coffee service in offices. We know what to do, and we have made it

straightforward for our clients to excel:

 

•  We supply and take responsibility for installation and setup.

•  We provide service, cleaning, and quality control.

•  The operation is constantly monitored.

•  We tailor customer specific product ranges.

•  Supplies are delivered and replenished according to an agreed schedule.

•  We offer a 100% guarantee as part of the contract – there are no unpleasant surprises.

 

We want to be the best in the industry, and we demand the high performance from our suppliers we

expect from ourselves. For this reason, we deal only with the best suppliers; no compromises here.

Thanks to our experience, we know what to deliver.